1. Data we collect
We collect the information you provide when you create your account and your professional profiles: name, email address, contact details, photo, work experience, education and skills.
2. How we use your data
Your personal data is used only to:
- Generate and customise your CVs
- Manage your user account and your subscription
- Provide AI suggestions when you ask for them
- Send you messages about your account
3. Artificial intelligence
When you ask for an AI suggestion, the relevant text of your profile (summary, item, target job) is sent to the APPS LERNEN platform AI service, which forwards it to a language model provider. These requests are kept for 7 days and then deleted. The AI proposes, you decide: nothing is saved to your profile without your approval. A notice informs you before your first use.
4. Storage and security
Your data is hosted on secured servers. We use TLS encryption to protect your information in transit.
5. Data sharing
We do not sell or rent your personal data. It is only passed on to the services Smart CV needs to work (Mobile Money payment, AI service) or when required by law. Your profiles are only publicly visible if you publish them or share a link.
6. Retention
Your data is kept while your account is active. When you delete your Smart CV account, your profiles, CVs, share links and photos are erased. The documents you export are kept in Smart CV's private storage and erased with your account. Our internal rendering service currently keeps a technical copy of each generated document: its automatic deletion is not in place yet, but you can ask for it to be erased from the Contact page.
7. Your rights and contact
You have the right to access, correct, delete and port your data. To exercise these rights or for any question, write to privacy@appslernen.com.